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Dialogue Partners

Case Studies

Dialogue Partners has helped all levels of government, NGOs, and organizations in the private sector to build sustainable civic engagement and public participation programs.

Browse through our case studies to learn how we have helped clients address their specific community engagement needs.

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EVOLVING INFILL: Building In. Let’s Talk.

Dialogue Partners was retained by the City of Edmonton to plan and implement an engagement process about residential infill and neighbourhood change. The desired result was to create a commitment and shared understanding among city-builders, residents, the City and other stakeholders of what is needed to establish positive change strategies and plans for new housing in established neighbourhoods. DP Case Study 14_Evolving Infill

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CITY OF BURLINGTON: A Heritage Conversation Workshop

Dialogue Partners was retained to support the successful planning and implementation of a Heritage Conservation workshop to engage interested residents and stakeholders in providing input for future decision making by City Administration and Council.

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HIDROAYSÉN

Working with our partner Southern Gateway in Chile Dialogue Partners was retained in 2013 to work with the Executive and Community Relations team at HidroAysén to assess a large hydroelectric project from a community engagement perspective, and if warranted, to develop revised strategies for moving forward, that would provide options for future action pending the government’s decision on the project, scheduled for post 2014 election. DP Case Study 12_HydroAysen Chile Elec

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DISCOVER MINOBIMAADIZING: Care for better care

Through a collaborative partnership, Dialogue Partners worked with the Canadian Foundation for Health Care Improvement (CFHI), the North Shore Tribal Council (NSTC), and the staff of the N’Mninoeyaa Aboriginal Health Access Centre (AHAC) to develop a new people and community-driven health care service delivery model.DP Case Study NSTC

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AYANISKACH MESKOCIPAYIWIN (time for change): Transforming Conflict and building a better relationship

Dialogue Partners partnered with SaskPower and the people of Sandy Bay, a remote Northern community in Saskatchewan, to understand issues and concerns, transform long-standing conflict and build an improved, mutually beneficial relationship that would support everyone to move forward together. Our role at Dialogue Partners was to build a relationship bridge between two neighbours.    

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CANADIAN BLOOD SERVICES CONSULTATION on time deferral policy for blood donation by men who have sex with men

Canadian Blood Services launched an engagement process in 2012 to make change to a long-standing policy on time deferral for blood donation by men who have sex with men. This policy did not allow any man who had sex with another man, even once since the 1970’s to donate blood. After years of controversy, court cases and claims of human rights discrimination, Canadian Blood Services identified that it was time to change the policy, and wanted to do it in a way that considered the science, the values of safety and integrity of the blood supply, address the concerns of stakeholders, and respect those who were recipients of the blood system.

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CITY OF HAMILTON: OUR VOICE. OUR HAMILTON. MAKING DECISIONS TOGETHER

Dialogue Partners was retained by the City of Hamilton to engage citizens in a conversation about which City services were important to them, level of those services and the pros, cons and trade-offs and willing- ness to pay for those services. This input would be used for City service delivery and infrastructure. After nine months of planning, in a matter of hours after launching the project to the public, the project began to go off the rails; and within a month Dialogue Partners and the City of Hamilton mutually agreed to part ways.

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CITY OF CALGARY: OUR CITY. OUR BUDGET. OUR FUTURE

Dialogue Partners was retained to plan, design, implement and report on a comprehensive engagement process on City budget, services and priorities for the City of Calgary. The project was framed as a conversational journey for City Council to understand what Calgarians wanted, needed and valued in order to make budgetary decisions that truly reflected participant input.The key question asked of participants was: How do we deliver City services that provide quality of life and value for money.

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CANADIAN BLOOD SERVICES PROCESS DESIGN AND FACILITATION FOR LEADERSHIP CONFERENCE

Dialogue Partners was engaged to provide expert advice and coaching to build staff capacity for leadership development and to plan, design and facilitate a leadership conference with the organizational senior management team.

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NATURAL RESOURCES CANADA NUCLEAR LEGACY LIABILITY PROGRAM

Working with our partner, AMEC Earth and Environmental, Dialogue Partners worked to develop and build community relationships to support the creation of a long-term strategy for the clean up and management of radioactive waste at Atomic Energy of Canada sites throughout the country. Initial focus was on the upper Ottawa Valley area near the Chalk River Laboratories where 70% of the nuclear waste is located.

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QIKIQTANI TRUTH COMMISSION FACILITATION AND COMMUNITY CONSULTATION

Dialogue Partners was retained by the Qikiqtani Truth Commission (QTC) to support their work in developing recommendations from months of hearings with Inuit people in Nunavut. The QTC was created to investigate facts, interview witnesses, hold public hearings and to report the truth surrounding the alleged dog slaughter, relocations, and other decision-making of the governments up until 1980, and to consider the effects of these decisions on Inuit culture, economy and way of life.

The main objective of the Commission is to ensure an accurate history of the events referred to above. The broader truth and reconciliation process seeks to promote healing for those who suffered wrongdoings, as well as to heal relations between Inuit and the Government by providing an opportunity for uncovering all pertinent facts and allowing for ackthe nowledgement and forgiveness.

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CANADIAN ENVIRONMENTAL ASSESSMENT AGENCY

A central purpose of the Canadian Environmental Assessment Agency is to strengthen the practice of environmental assessment in Canada through training and guidance.

WHAT HAPPENED:

Dialogue Partners provided a best practices review, re-write and development of a series of Guidance and Toolkits for Public Involvement in Environmental Assessment. The Toolkit was published in the spring of 2008 and can be found on the CEAA website. Working to get agreement with environmental and industry groups on guidance content required extensive negotiation and mediation. Reflecting the spirit and intention of the legislation versus the letter of the law was important to present best practices, flexibility and opportunities for meaningful engagement. Creating the toolkit, and then testing it with stakeholders, helped refine and improve the materials.

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EDMONTON PUBLIC SCHOOL BOARD SECTOR PLANNING REVIEW

Dialogue Partners was retained by Edmonton Public Schools to engage the community and stakeholders in a comprehensive process that would explore how to make the best possible use of available resources so that all students have access to vibrant schools and a range of quality programs. Declining enrollment, surplus school space and insufficient student based funding were contributing factors. The goal was to engage the community in a values-based dialogue that weighed community priorities with the financial and infrastructure realties and identify a path for the future.

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CITY OF EDMONTON EDMONTON CITY CENTRE AIRPORT LANDS PUBLIC INVOLVEMENT PROJECT

Dialogue Partners was retained to plan, design and implement a comprehensive public involvement project for the City of Edmonton. The project included development and implementation of an inclusive plan for the public involvement and communications for the Edmonton City Centre Airport lands to explore the possibilities and challenges of land use. We engaged a wide cross section of the community in a values-based conversation on a highly emotional, controversial issue, in order to identify options for the future.